Privacy policy

Who we are

 

Our website www.Miskshopee.com is an online platform to sell products and provide our customers best services .

 

What personal data we collect and why we collect it

 

We collect your name your email address your phone number just to provide you better services like delivering orders, process payments, return or replace process,communicate with you for your orders and also about warranty claims .The Information we collect from customers it help us to improve customer’s shopping experience.we also use this information to improve our platform and to prevent your information from fraud that’s why we use SSL .

 

Here are the type of information we collect

 

While you visit our site, we’ll track:

 

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

 

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

 

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will also store comments or reviews, if you choose to leave them.

 

E-mail communication : Emails we use to provide subscription details to our customers and also on special occasion it help us to send the emails to let them know about the exclusive discounts, If customer do not want to receive any unnecessary emails then they can adjust there customer communication preferences.

 

Information you Give us : We receive and store all information you give to us. you can choose which information you need to provide, also if you will not provide information then you might not be able to take advantages of our exclusive offers.

 

Comments : When visitors leave comments on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) . You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

 

Cookies

 

Our site uses cookies, these were designed to make a reliable mechanism for websites to remember information (such as products added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular products, subscription, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers to make the process easy.

 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment these cookies will automatically fills your information, these cookies will last for one yea only.

 

Embedded content from other websites

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who on our team has access

 

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

 

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

 

Our team members have access to this information to help fulfill orders, process refunds and support you.

 

How long we retain your data

 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

 

If you Subscribed to this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

 

This site provides the broad range of information about your subscription and your interaction with miskshopee.com and if you want to update or change your subscription details then you have rights to do that but you cant update the email address you provided before, this is because of security purpose.

 

if you do not want us to use personal information that we use to gather to personalize your advertisements we display to you, so you can adjust your advertisement preferences.

 

Beyond this all, because cookies allow you to take advantage of some of miskshopee.com essential features, we recommend that you leave them turned on. For instance, if you block or reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any miskshopee.com products and services that require you to Sign in.

 

What we share and where we send your data

 

We share information with third parties who help us provide our orders and store services to you.

 

Information about our customers is an important part of our online business and we do not share it to it to others. miskshopee.com shares customer information only as described below

 

Third party service provider : we install software to perform functions on our behalf . These functions includes fulfilling orders,delivering packages sending emails removing repetitive information from customers list, providing search results ,processing credit card payments and providing customer service.they have access to customers information because its needed to perform there functions.however, they can only use this information in accordance with this privacy notice and permitted by applicable law.

 

Promotion offers : sometimes we send offers to our subscriber on behalf of other business units but with your permission, also if you don’t want these offers emails then you can adjust your customer service preferences.

 

Business transfers : We always look to grow our business, we might collaborate with others, So at that point customers details is most important business asset but it remains subjected to the promises made in this privacy notice.

 

other than above conditions, you will receive the prior notice about third party transfer and you have privileges not to share this information.

 

How we Protect your data

 

We use SSL(secure sockets Layer) to protect your data which means your information in safe, it allows us to transfer private documents via the internet . SSL uses the cryptographic system which uses two keys to encrypt the data i.e the public key which is public key and private key which can also be known as secret key is only for the genuine receiver of the message.

 

our website uses SSL protocol , so that your confidential information like name, email , phone no. your credit card details are safe with us.

 

you can also identify our use of SSL protocol by seeing our URL address because when anyone use SSL protocol it reflects in there URl address because SSL connection starts with https: instead of http: